Thank you for purchasing courses from TIC Academy.
We are committed to providing high-quality educational content and training services. Please read our Refund Policy carefully before making any purchase.
1. Digital Products & Online Courses
Since our products are digital educational courses, recorded classes, and downloadable learning materials, all purchases are generally non-refundable once access has been provided.
By purchasing any course from TIC Academy, you acknowledge and agree to this refund policy.
2. Eligibility for Refund
Refund requests may only be considered under the following situations:
- Duplicate payment made by mistake
- Technical issue preventing course access from our side
- Wrong course purchased due to payment error
- Refund approved by management under special circumstances
3. Non-Refundable Situations
Refunds will NOT be provided in the following cases:
- Change of mind after purchase
- Lack of time to complete the course
- Failure to attend live sessions
- Dissatisfaction due to personal expectations
- Partial course completion
- Course access already used extensively
- Failure to understand course requirements before purchase
4. Refund Request Process
To request a refund, users must contact us within 3 days of purchase with:
- Full Name
- Registered Email Address
- Payment Screenshot or Transaction ID
- Reason for Refund Request
Send refund requests to:
Email: contact@ticacademy.in
5. Refund Approval
- Refund approval is completely at the discretion of TIC Academy
- We reserve the right to reject refund requests that do not meet policy conditions
- Approved refunds may take 7–10 business days to process
6. Course Access Suspension
If a refund is approved:
- Course access will be removed immediately
- Downloadable materials must not be used or shared further
7. Payment Gateway Charges
Payment gateway fees or transaction charges may be deducted from the refund amount where applicable.
8. Changes to Refund Policy
TIC Academy reserves the right to update or modify this Refund Policy at any time without prior notice.
Updated policies will be published on this page.
9. Contact Information
For refund-related questions or support, contact us:
TIC Academy
Website: https://ticacademy.in/
Email: contact@ticacademy.in
Phone: +91 7404859613